"...we hoped to leverage the launch of our next generation product with a goal of increasing our sales by approximately 15% in 2003. And with your help, we did so! Further, your efforts in the Service arena allowed us to build what we hope will be the industry leading service and support for a complicated new product."
- President & Chief Operating Officer, DEW Engineering & Development
“We believe that a cultural shift has begun and that our operational improvements will be lasting and, in fact, perpetuating as our organization evolves along its continuous improvement curve.”